Davenport Hotels invites you to discover rewarding career opportunities. If you have a passion for service, a strong work ethic and a desire for excellence in your career, please apply. You’ll find competitive salaries, benefits, an exceptional work environment and a company that is committed to your continued success.
Below, please find a listing of ALL positions at Davenport Hotels. Employment opportunities that are available now are noted with a “Currently Hiring” tag, but we encourage you to submit an application for any job you are interested in as openings may happen at any time.
Expeditor
SCOPE AND RANGE
• Provide exceptional service to all guests.
• Serve guests in a manner that is professional, upbeat, comfortable and pleasing.
• Achieves hotel and departmental standards for legendary service.
DUTIES
• Prepare take-out orders for the restaurant, to include to-go pick up orders, curb-side pickup (locals) and to the room delivery (in house guests)
• Help to expedite orders for the service staff for guests dining in the restaurants
• Ensure orders have appropriate utensils, packaging, condiments and necessary flatware
• Check all food before serving guests to ensure the proper proportions, garnishes, temperature and appearance are met
• Be familiar with and knowledgeable of all menu items, specials, wines and other beverages
• Be prepared to explain to guests the ingredients of each dish, garnishes, dressings, sauces and preparation methods
• Review all food orders for accuracy prior to service of guest tables and to-go orders
• Operate the “Aloha” system effectively
• Be accurate in cash handling per the standards of the hotel
• Ensure proper timing and presentation of guest room amenities
• Ensure guest requests are met and service expectations are exceeded
• Complete all assigned “side work” for the expeditor station, and prepare station for next shift.
GENERAL
• To comply with The Davenport Hotel’s and Marriott’s standard policies, procedures and programs.
• Ensure that standards of personal appearance, grooming and conduct are an example to the team and provide a professional and conservative image for guests.
• To work in a manner that ensures your own safety and the safety of others.
• Be flexible to carry out other duties as requested by other associates or managers
Restaurant Bar Back
Restaurant Bartender
Restaurant Barista
Restaurant Back Server (Busser)
SCOPE AND RANGE
• Provide exceptional service to all guests.
• Serve guests in a manner that is professional, upbeat, comfortable and pleasing.
• Achieves hotel and departmental standards for legendary service.
DUTIES
• Be familiar with and knowledgeable of all menu items, specials, wines and other beverages
• Be prepared to explain to guests the ingredients of each dish, garnishes, dressings, sauces and preparation methods
• Set each table accurately with the appropriate settings, per the standards of the restaurant
• Establish guest contact
• Check all food before serving guests to ensure the proper proportions, garnishes, temperature and appearance are met
• Maintain table or section, keeping tables “bussed” and area clean
• Complete all assigned “side work”
GENERAL
• To comply with The Davenport Hotel’s and Marriott’s standard policies, procedures and programs.
• Ensure that standards of personal appearance, grooming and conduct are an example to the team and provide a professional and conservative image for guests.
• To work in a manner that ensures your own safety and the safety of others.
• Be flexible to carry out other duties as requested by other associates or managers
Restaurant Server
Restaurant Host
Restaurant Supervisor
Restaurant Assistant Manager
Restaurant Manager
Spa Salon Stylist
Spa Massage Therapist
Spa Manicurist
Spa Sales Agent /Spa Concierge
Spa Supervisor Davenport Spa & Salon
Spa Assistant Manager Davenport Spa & Salon
Spa Manager Davenport Spa & Salon
Spa Director Davenport Spa & Salon
Banquet Audio visual Agent
Banquet Porter (event setup)
Banquet Porter Supervisor (event setup)
Barback
Host/Attendant/Coat Check
Server/Bartender
Supervisor/Captain
Banquet Assistant Manager
Banquet Manager
Director of Banquets (all Hotels)
• To direct the Banquet Department of all Davenport hotels
• To ensure profitability in your areas of revenue responsibility
• To lead, mentor and develop supervisors in their areas of responsibility
• To develop and effectively implement “five-star service” procedures and programs
• To maintain the high levels of housekeeping standards of all Banquet Space and entry points
• To maximize the productivity of employees throughout your department
• To investigate and communicate all guest complaints in a timely and effective manner
• To operate in compliance with all local, state and federal laws and government regulations
• To perform special projects as requested
• To maintain a high level of professional appearance, demeanour, ethics and image
• To communicate effectively with staff and upper management
• To conduct monthly departmental meetings
• To direct and coordinate the activities of all assigned staff
• To create a positive environment and maintain positive employee relations
• To ensure that all assigned staff receive their Performance Reviews on time
• To work flexible shifts as needed to ensure proper coverage during busy times
• To maintain proper staffing levels during various occupancy swings
• Direct administrative tasks for scheduling, payroll, billing and banquet event orders, ensuring accuracy and timeliness of information communicated
• To ensure supplies are maintained at an appropriate par level so we do not run out of anything
• To maintain effective and working relationships with fellow managers and staff throughout the hotel
• Strong organizational and leadership skills
• Maintaining proper liquor controls
• To ensure all Audio Visual requirements for our clients are set up correctly and monitored effectively during events
General
• To comply with The Davenport Hotel’s standard policies, procedures and programs
• To ensure that standards of personal appearance, grooming and conduct are an example to the team and provide a professional and conservative image to all guests
• To work in a manner that ensures your own safety and the safety of others
Carpet Care Attendant
Overnight Marble/Floor Care Attendant
Overnight Spa Cleaning Attendant
Overnight Janitor
Overnight Linen Stocker
Public Space (Lobby) Attendant
Floor Attendant
Room Attendant
PT Position (20-35 hours per week), $13.69 per hour
DUTIES & RESPONSIBILITY
• To maintain the established standards of cleanliness, sanitation, and maintenance in all areas of responsibility in a timely and appropriate manner
• To stock bags with supplies from the supply closet
• To clean guest bathrooms according to standards including bathtubs, shower glass, floor, toilets, mirrors, sinks, walls, and light fixtures
• To remove used towels and robes, and replace with clean ones
• To replenish toiletries, soaps, toilet paper, tissue box, refill dispensers, etc.
• To clean guest rooms according to standards, including stripping bed linens, removing garbage (such as old newspapers, trash, used beverage containers, glasses, making the bed with fresh linen, dusting, vacuuming, straightening furniture and bedside, lamps, glass top table, etc. and remove any room service trays (RECYCLE –paper, glass, plastic bottles & cans)
• To understand and practice the safe and proper use and operation of all housekeeping equipment and supplies.
• To respond to individual guest’s and employee’s needs in an appropriate and timely manner
• To perform other duties as requested in a manner that ensure your safety and that of others
• To read, understand, and practice hotel policies as outlined in the Employee Handbook
• To smile and say hello to every guest, radiate a positive attitude, use the guest’s name at least three times if possible and remember it is your responsibility to be dressed and at your work station when your shift starts
• If you are on call, you must call in
• When calling in sick, speak to a manager two hours before your shift starts.
PHYSICAL REQUIREMENTS
• To be able to walk and stand for up to 8 hours and push/pull a bag weighing 100 lbs
• To be able to push/pull a vacuum, squat/kneel/bend/stoop while making beds, cleaning tub/floors/toilet/dusting/cleaning walls
• To be able to handle motions that include twisting/turning, manual dexterity to grasp and handle items and able to lift up to 20lbs
• To include reaching while cleaning and when removing supplies from shelves
• To be able to take directions, respond to basic guest requests
Quality Assurance Inspector
Department Supervisor/Team Leader
Receiving Agent (loading dock)
Receiving Agent Lead (loading dock)
Security Officer Overnight
FT position (36-40 hours per week), $14.50 per hour
SCOPE AND RANGE
• To be Responsible for the safeguarding of hotel property, assets, guests, visitors and employees.
• To ensure department achieves hotel and departmental standards for legendary service.
Job Requirements / Qualifications
• Must be at least 21 years of age
• Must be able to read, write, speak, and understand the English language.
• Requires excellent communication skills both verbal and written
• Must meet professional grooming standards
• Must possess strong computer skills
• Requires strong organizational skills
• Must be able to work independently
• Excellent people skills
• Meet/exceed customer expectations
• Must be able to obtain and maintain CPR and first aid certification
• Keep confidential information
• Must be high school graduate or equivalent
• Must be willing to work a variety of day/night and weekend shifts. In addition, attendance at all scheduled training sessions and meetings is required.
• Must be able to be on your feet for long period of times.
• Must be able to reach other departments and locations of the hotel and outside the hotel on hotel grounds on a timely basis.
This job description / qualifications is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.
PRIMARY DUTY
• To respond to calls; assist guests and employees with respect to safety, security and hotel operations
• To initiate investigations, write incident reports, monitor investigations to their timely conclusion and ensure appropriate follow up with the involved person(s), documenting all contacts
• To maintain accurate records while performing basic office duties including but not limited to camera monitoring, shift activity log and other administrative duties as set by the director
• To communicate professionally with guests and team members and keep confidential information
• To participate in total risk control effort of hotel.
• To handle emergency situations in a calm, professional manner.
General
• To comply with the Davenport Hotel’s standard policies, procedures and programs.
• Ensure that standards of personal appearance, grooming and conduct are an example to the team and provide a professional and conservative image for guests.
• To work in a manner that ensures your own safety and the safety of others.
Security Officer
Security Lead/Supervisor
Security Night Manager (Manager on Duty Overnight)
Security Manager
Director of Security & Loss Prevention
Catering Wedding Intern (seasonal)
Reservation Sales Specialist (hotel reservations)
Rooms Controller Coordinator
Group Housing Coordinator
Group Housing & Reservations Supervisor
Sales Coordinator
Catering Coordinator
Executive Assistant/Reception
Meetings Express Manager
Catering Manager