Careers at Davenport Hotels

Receiving/Loading Dock - Clerk

Receiving/Loading Dock - Lead

Accounting - Clerk (Cash Handling, Guest Services)

Accounting - Lead (Payroll, Accts Rec, Accts Pay)

Accounting - Supervisor

HR - Coordinator

Executive Assistant

Retail Sales Agent Davenport Home Stores

Retail Supervisor Davenport Home Stores

Retail Assistant Manager Davenport Home Stores

Retail Manager Davenport Home Stores

Steward/Dishwasher

Lead Steward/Dishwasher

Prep Cook

Cook

Lead Cook

Sous Chef

Kitchen Manager/Chef

Expeditor
SCOPE AND RANGE • Provide exceptional service to all guests. • Serve guests in a manner that is professional, upbeat, comfortable and pleasing. • Achieves hotel and departmental standards for legendary service. DUTIES • Prepare take-out orders for the restaurant, to include to-go pick up orders, curb-side pickup (locals) and to the room delivery (in house guests) • Help to expedite orders for the service staff for guests dining in the restaurants • Ensure orders have appropriate utensils, packaging, condiments and necessary flatware • Check all food before serving guests to ensure the proper proportions, garnishes, temperature and appearance are met • Be familiar with and knowledgeable of all menu items, specials, wines and other beverages • Be prepared to explain to guests the ingredients of each dish, garnishes, dressings, sauces and preparation methods • Review all food orders for accuracy prior to service of guest tables and to-go orders • Operate the “Aloha” system effectively • Be accurate in cash handling per the standards of the hotel • Ensure proper timing and presentation of guest room amenities • Ensure guest requests are met and service expectations are exceeded • Complete all assigned “side work” for the expeditor station, and prepare station for next shift. GENERAL • To comply with The Davenport Hotel’s and Marriott’s standard policies, procedures and programs. • Ensure that standards of personal appearance, grooming and conduct are an example to the team and provide a professional and conservative image for guests. • To work in a manner that ensures your own safety and the safety of others. • Be flexible to carry out other duties as requested by other associates or managers

Restaurant Bar Back

Restaurant Bartender

Restaurant Barista

Restaurant Back Server (Busser)
SCOPE AND RANGE • Provide exceptional service to all guests. • Serve guests in a manner that is professional, upbeat, comfortable and pleasing. • Achieves hotel and departmental standards for legendary service. DUTIES • Be familiar with and knowledgeable of all menu items, specials, wines and other beverages • Be prepared to explain to guests the ingredients of each dish, garnishes, dressings, sauces and preparation methods • Set each table accurately with the appropriate settings, per the standards of the restaurant • Establish guest contact • Check all food before serving guests to ensure the proper proportions, garnishes, temperature and appearance are met • Maintain table or section, keeping tables “bussed” and area clean • Complete all assigned “side work” GENERAL • To comply with The Davenport Hotel’s and Marriott’s standard policies, procedures and programs. • Ensure that standards of personal appearance, grooming and conduct are an example to the team and provide a professional and conservative image for guests. • To work in a manner that ensures your own safety and the safety of others. • Be flexible to carry out other duties as requested by other associates or managers

Restaurant Server

Restaurant Host

Restaurant Supervisor

Restaurant Assistant Manager

Restaurant Manager

Spa Salon Stylist

Spa Massage Therapist

Spa Manicurist

Spa Sales Agent /Spa Concierge

Spa Supervisor Davenport Spa & Salon

Spa Assistant Manager Davenport Spa & Salon

Spa Manager Davenport Spa & Salon

Spa Director Davenport Spa & Salon

Banquet Audio visual Agent

Banquet Porter (event setup)

Banquet Porter Supervisor (event setup)

Barback

Host/Attendant/Coat Check

Server/Bartender

Supervisor/Captain

Banquet Assistant Manager

Banquet Manager

Director of Banquets (all Hotels)
• To direct the Banquet Department of all Davenport hotels • To ensure profitability in your areas of revenue responsibility • To lead, mentor and develop supervisors in their areas of responsibility • To develop and effectively implement “five-star service” procedures and programs • To maintain the high levels of housekeeping standards of all Banquet Space and entry points • To maximize the productivity of employees throughout your department • To investigate and communicate all guest complaints in a timely and effective manner • To operate in compliance with all local, state and federal laws and government regulations • To perform special projects as requested • To maintain a high level of professional appearance, demeanour, ethics and image • To communicate effectively with staff and upper management • To conduct monthly departmental meetings • To direct and coordinate the activities of all assigned staff • To create a positive environment and maintain positive employee relations • To ensure that all assigned staff receive their Performance Reviews on time • To work flexible shifts as needed to ensure proper coverage during busy times • To maintain proper staffing levels during various occupancy swings • Direct administrative tasks for scheduling, payroll, billing and banquet event orders, ensuring accuracy and timeliness of information communicated • To ensure supplies are maintained at an appropriate par level so we do not run out of anything • To maintain effective and working relationships with fellow managers and staff throughout the hotel • Strong organizational and leadership skills • Maintaining proper liquor controls • To ensure all Audio Visual requirements for our clients are set up correctly and monitored effectively during events General • To comply with The Davenport Hotel’s standard policies, procedures and programs • To ensure that standards of personal appearance, grooming and conduct are an example to the team and provide a professional and conservative image to all guests • To work in a manner that ensures your own safety and the safety of others

Maintenance Engineer

Building Engineer Overnight

Building Engineer

Engineering Supervisor

Enginnering Manager

Director of Engineering

PBX Agent

Night Auditor

Front Desk Agent

Front Office Supervisor

Front Office Assistant Manager

Front Office Manager

Director of Front Office Services

Car Wash Attendant

Valet Cashier

Valet Lead Cashier

Hotel Driver

Bell / Door / Valet - Attendant

Bell / Door / Valet - Supervisor

Guest Services Assistant Manager

Guest Services Manager

Guest Services Director

Carpet Care Attendant

Overnight Marble/Floor Care Attendant

Overnight Spa Cleaning Attendant

Overnight Janitor

Overnight Linen Stocker

Public Space (Lobby) Attendant

Floor Attendant

Room Attendant
PT Position (20-35 hours per week), $13.69 per hour DUTIES & RESPONSIBILITY • To maintain the established standards of cleanliness, sanitation, and maintenance in all areas of responsibility in a timely and appropriate manner • To stock bags with supplies from the supply closet • To clean guest bathrooms according to standards including bathtubs, shower glass, floor, toilets, mirrors, sinks, walls, and light fixtures • To remove used towels and robes, and replace with clean ones • To replenish toiletries, soaps, toilet paper, tissue box, refill dispensers, etc. • To clean guest rooms according to standards, including stripping bed linens, removing garbage (such as old newspapers, trash, used beverage containers, glasses, making the bed with fresh linen, dusting, vacuuming, straightening furniture and bedside, lamps, glass top table, etc. and remove any room service trays (RECYCLE –paper, glass, plastic bottles & cans) • To understand and practice the safe and proper use and operation of all housekeeping equipment and supplies. • To respond to individual guest’s and employee’s needs in an appropriate and timely manner • To perform other duties as requested in a manner that ensure your safety and that of others • To read, understand, and practice hotel policies as outlined in the Employee Handbook • To smile and say hello to every guest, radiate a positive attitude, use the guest’s name at least three times if possible and remember it is your responsibility to be dressed and at your work station when your shift starts • If you are on call, you must call in • When calling in sick, speak to a manager two hours before your shift starts. PHYSICAL REQUIREMENTS • To be able to walk and stand for up to 8 hours and push/pull a bag weighing 100 lbs • To be able to push/pull a vacuum, squat/kneel/bend/stoop while making beds, cleaning tub/floors/toilet/dusting/cleaning walls • To be able to handle motions that include twisting/turning, manual dexterity to grasp and handle items and able to lift up to 20lbs • To include reaching while cleaning and when removing supplies from shelves • To be able to take directions, respond to basic guest requests

Quality Assurance Inspector

Department Supervisor/Team Leader

Receiving Agent (loading dock)

Receiving Agent Lead (loading dock)

Security Officer Overnight
FT position (36-40 hours per week), $14.50 per hour SCOPE AND RANGE • To be Responsible for the safeguarding of hotel property, assets, guests, visitors and employees. • To ensure department achieves hotel and departmental standards for legendary service. Job Requirements / Qualifications • Must be at least 21 years of age • Must be able to read, write, speak, and understand the English language. • Requires excellent communication skills both verbal and written • Must meet professional grooming standards • Must possess strong computer skills • Requires strong organizational skills • Must be able to work independently • Excellent people skills • Meet/exceed customer expectations • Must be able to obtain and maintain CPR and first aid certification • Keep confidential information • Must be high school graduate or equivalent • Must be willing to work a variety of day/night and weekend shifts. In addition, attendance at all scheduled training sessions and meetings is required. • Must be able to be on your feet for long period of times. • Must be able to reach other departments and locations of the hotel and outside the hotel on hotel grounds on a timely basis. This job description / qualifications is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. PRIMARY DUTY • To respond to calls; assist guests and employees with respect to safety, security and hotel operations • To initiate investigations, write incident reports, monitor investigations to their timely conclusion and ensure appropriate follow up with the involved person(s), documenting all contacts • To maintain accurate records while performing basic office duties including but not limited to camera monitoring, shift activity log and other administrative duties as set by the director • To communicate professionally with guests and team members and keep confidential information • To participate in total risk control effort of hotel. • To handle emergency situations in a calm, professional manner. General • To comply with the Davenport Hotel’s standard policies, procedures and programs. • Ensure that standards of personal appearance, grooming and conduct are an example to the team and provide a professional and conservative image for guests. • To work in a manner that ensures your own safety and the safety of others.

Security Officer

Security Lead/Supervisor

Security Night Manager (Manager on Duty Overnight)

Security Manager

Director of Security & Loss Prevention

Human Resources Intern (seasonal)

Human Resources Coordinator

Human Resources Manager

Director of Human Resources

Catering Wedding Intern (seasonal)

Reservation Sales Specialist (hotel reservations)

Rooms Controller Coordinator

Group Housing Coordinator

Group Housing & Reservations Supervisor

Sales Coordinator

Catering Coordinator

Executive Assistant/Reception

Meetings Express Manager

Catering Manager